Broaden the Audience for Your Software

Before releasing a new software product, it is crucial to check the browser compatibility. An online shop, a SaaS, or a web application can behave differently in Chrome and Safari and even across their versions.

Cross-browser compatibility testing is one of many QA activities designed to ensure consistency across devices and software ecosystems. An QA team also considers operating system details, hardware configurations, and other aspects that distinguish a specific PC or smartphone from the rest.

Benefits of compatibility testing:

  1. Risk zones can be detected before launch.
  2. Improve the user experience by fixing bugs before delivery.
  3. Reaching a wider audience with different devices.
  4. In the future, customer service will require less resources.

Cross-Platform and Cross-Browser Compatibility

Browsers we test for:
Chrome logo

Chrome

Safari logo

Safari

Firefox logo

Firefox

Opera icon

Opera

Edge logo

Edge

Explorer icon

Explorer

Platforms we test for:
Android logo

Android

Apple logo

IOS

osx logo

OSX

Windows icon

Windows

Linux logo

Linux

Configuration and Compatibility Testing

It is possible to think of a software & hardware configuration check as a separate testing type or as just a compatibility technique. Regardless of the approach, it aims to ensure that a software product can run on different hardware and software platforms with varying settings. In other words, QA examines how a product behaves using multiple combinations of software and hardware.

  1. When we test software configuration, we use the application under test with different OS and software versions to find out how it behaves in different environments and ecosystems.

  2. We simulate varying hardware conditions by using physical machines with different specs and tech capabilities and installing software on these machines.

Why You Need Real Devices for
Mobile App Compatibility Testing

Testing mobile compatibility on real devices is especially important. Simulators and emulators that simulate smartphone behavior can be useful at the early stages of development. However, they ignore a variety of important features and aspects. With a good device bank, we can test the following aspects in detail:

  • Hardware interaction. Does a product cause the device to heat up? Does it affect the battery life and memory settings? Can't an app be too heavy and too slow on this hardware?
  • Physical experience. What happens when you swipe, slide, and tap on the touchscreen? Is an application capable of opening a camera app if it has corresponding access?
  • Network connectivity. How does the loss of connectivity affect application behavior? When a user switches from Wi-Fi to mobile data, what happens?
  • Location-based features. When it has the corresponding permission, can the application access the correct location? Can it customize offers based on a user's location?
  • Display accuracy. How does the layout look on a curved display? When a user switches to dark mode, night mode, or uses color inversion, aren't the graphics distorted?
  • Interaction with other apps. In what ways do interruptions like incoming calls and messages affect the performance of the app? Does switching apps affect the performance?

Types of Сompatibility Testing

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Devices
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Browsers
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Platforms
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Hardware Configurations
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Operating Systems
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Networks

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